State Farm® Insurance Agent Doug Jones

"I would just like to day Thank you to StateFarm and mostly Amaris Newport for being so helpful and professional. Thank you Amaris!"

"Best customer service and very friendly communication"

"I have been with this agency for several years now. They are able to give me competitive rates for my cars and houses, they are easy to work with, respond in a timely manner and explain and answer all my questions, no issues at all. Recommended if you are looking for insurance."

"Amaris was a great help in understanding what policy best fit my needs. Very knowledgeable and confident. I am sure I will be with Doug Jones for many years to com."

"Friendly and helpful"

"Did not have good experiences with State Farm. I was supposed to get my refund from them. They keep telling me that my refund is in the mail. It never came. 3 months later. Iam still waiting for my refund that’s owed to me. Glad Amaris Newport called me from State Farm and did some investigation about my refund. And thanks to Amaris. I will finally get my refund that’s owed to me from State Farm. Thanks Amaris!!!"

"Excellent help."

"Doug Jones and his team are the best. Every time I need something done, new policy, change in policy etc. Norma, Talwinder, Jamie, Amaris and the rest of the team are always on it. I have all my insurance needs with this agency and wouldn’t do business anywhere else. Thank you all for everything!!!!"

"Excellent customer service. very nice. Great attitude.Was very helpful with all my questions."

"This used to be a good insurance provider. No longer. I have never had a single claim but they raise rates non-stop. For the past week I have been trying to get someone on the phone to no avail. I am pretty sure it's time for a change for me."

"All staffs there are nice, professional and great customer service! Very informative and helpful! The best place for insurance needs! Especially Talwinder- great customer service- 5 stars!"

"When we where shopping for auto insurance, they provided a very competitive rate for both car and home. After using Safe and Save app for 8 months, Norma from Doug Jones office called to tell us that they cut our car premiums in half. Whenever we have called the office, they are always very cheerful and able to help with what ever we needed. A great group of people to work with."

"Great conversation with a lot of information. Very catered experience!!!"

"Norma has the best customer service ever. Always so helpful"

"The thing I like most about Doug and his employees is that they are extremely forthright about the coverages you need. They never try to "upsell" you and always explain to you why it is better to have a particular type of coverage. Honest insurance brokers are hard to come by but you will always have one in Doug Jones!"

"I carry multiple lines of insurance through Doug, and have always been impressed by his timeliness, professionalism, and accessibility. Equally important, Doug is an active member of the local community who volunteers his time and money with multiple worthy causes."

"Doug covers our home owners insurance, auto insurance, and our mortgage. We have been extremely pleased with his diligent work, professionalism, and attentiveness. Doug has saved us a lot of money and given us great insurance products. I would recommend him without reservation. He is the only one we will entrust our insurance and mortgage to now. Five stars!!"

"Doug and his office has always taken my interest first. Any questions or concerns they’re there to help immediately. Top notch service and top notch family. I am proud to be a customer."

"Excellent customer service. Marlia went above and beyond in helping me with some issue from my previous State Farm agency. She is very professional and helpful."

"I've been with this agency since he started. Doug Jones and his team have been exactly what I want from my insurance agency. They answer the phone, respond to me via email when I ask which helps since I work and have a family to manage and not my insurance. I would recommend them to anyone looking for a group of agents that care about you and will take the time to understand your needs and service preferences."

"Great Agency. They are available when we need them, able to explain insurance so we understand and give us options. I appreciate Doug Jones is a State Farm Agent willing to come and meet us at our home or Starbucks without hesitation."

"My husband and I have been a client of Doug Jones for many years. It only takes one brief phone call to his office to get things done whether it is a policy change, a question about coverage, or to report an accident. We have the utmost confidence in Doug and State Farm Insurance with the coverage of our home, vehicles, and life!"

"Doug Jones and State Farm have exceeded our expectations for value, customer service and satisfaction. Doug made the process of switching insurance providers so easy, we wondered why we hadn't done it sooner!"